At OEX Tents UK we respect your privacy and are committed to protecting the personal information you share with us when you visit or shop at oextent.uk. This Privacy Policy explains what we collect, why we collect it, and the choices you have.

Who we are

OEX Tents UK operates the website oextent.uk, an online store selling tents and camping equipment to customers across the United Kingdom. If you have any questions about this policy, please contact us through our contact page.

Information we collect

We collect information you provide directly, such as your name, delivery and billing address, email address and phone number when you place an order or contact us. We also collect limited technical information automatically, such as your IP address, browser type and how you use the site, through cookies and similar technologies.

How we use your information

• To process and deliver your orders and take payment securely.
• To contact you about your order, including confirmations and delivery updates.
• To respond to your enquiries and provide customer support.
• To improve our website, products and service.
• To send marketing emails where you have agreed to receive them, which you can opt out of at any time.

Payment information

Payments are processed securely by trusted third party payment providers. We do not store your full card details on our own servers. Your payment is handled directly by the payment provider under their own security standards.

Cookies

Our site uses cookies to keep your basket working, remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do.

Sharing your information

We only share your information where necessary to run our business, for example with delivery couriers to ship your order and payment providers to process payment. We do not sell your personal information to third parties.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to certain uses. To make a request, contact us through our contact page and we will respond within the time limits set out in law.

Data retention and security

We keep your information only for as long as necessary to fulfil the purposes described here or to meet legal and accounting requirements. We use appropriate technical and organisational measures to keep your data secure.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date, so please check back occasionally.