CONTACT US

GET IN TOUCH WITH OUR TEAM

OEX Tents UK is an online store shipping across the United Kingdom. The quickest way to reach us is the form below, and we aim to reply within one business day.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. Our product photos show the actual tent or item you will receive. Colours can look slightly different depending on your screen, so each listing also includes an honest description and full sizing so you know exactly what is coming.

Where can I view my sales receipt?

Your order confirmation and receipt are emailed to you as soon as you place an order. You can also view all your orders at any time by logging into your account on the site.

How can I return an item?

You can return most unused items within 30 days. Simply contact us with your order number through this page and we will send you return instructions. Full details are set out in our Refund and Returns Policy.

Will you restock items indicated as “out of stock?”

We restock popular tents and gear whenever we can. If an item you want is showing as out of stock, get in touch and we will let you know whether and when it is expected back.

Where can I ship my order?

We deliver across the United Kingdom with free UK shipping on every order. Just enter your address at checkout to see the delivery options available for your location.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS